Accident and Break down

I. If involved in an accident, please immediately take the following 3 steps.

1.Providing aid to the injured First.

If someone is injured, please call an ambulance immediately. Telephone : 119
Then, promptly move the rental vehicle out of the way of other traffic.

2. Contact the police from the scene.

Telephone : 110
Parties involved in the accident regardless of fault are obliget to notify the police.
Please complete all nesessary procedures to file an Accident Report(Jiko shomei),which will be needed at a later date.

3. Contact Insurance Company and Around Japan RV Rental.

☆ 24 hours a day 365days

  • A contact number of an insurance company is written in the manual in the Rental RV. Please not our staff will walk you through at the pick up.
  • Available in English, Chinese, Korean, Portuguese, Indonesian, Malaysian, Burmese, Khmer, Thai, Tagalog, Vietnamese, Nepali, French, German, Italian, Spanish, Russian.

☆Around Japan RV Rental / 072-290-7503 AM11:00~PM6:00 Monday to Friday (Except for National Holidays and New Year’s Holiday)  

II. Road Service / 24 hours a day, 365 days

If you are in need of any support concerning car troubles such as a wrecker and emergency response,
The contact number is written in the manual in the Rental RV.

1. Wrecker

If the vehicle becomes disabled, whether due to accident or breakdown, TMNF will convey the vehicle to the closest repair facility. Compensation will cover up to 150,000yen for the total cost of wrecker fee and repair costs described in the below "2 Emergency expense".

2. Emergency expense

If the vehicle becomes disabled for malfunctions such as flat battery and other malfunctions, repaired cost excluding parts cost and expendable cost, up to 150,000yen including as described the above 1 wrecker fee will be covered by compensation subject to the cost repaired by a facility designated by TMNF.
e.g. of the emergency respond: Jump start, locked out and change tires.

3. Related Service

  • Fuel delivery in case of gas shortage.
    Will deliver 10 liter of fuel if you run out of gas on the road.
  • Consultant regarding break down or mulfunction of the vehicles.